Legal
Cookie Policy
Last updated: 10 April 2025
This page explains what cookies are, which cookies our website uses, why we use them, and what your options are. We have kept this deliberately plain. If you have a question that isn't answered here, please write to us.
1. What are cookies?
Cookies are small text files that a website stores on your device when you visit. They allow the website to remember certain information about your visit — for example, whether you have previously dismissed a notice, or which pages you viewed.
Cookies do not give us access to your device and cannot read other files stored on it. They contain only what the website places there.
2. Cookies we use
Our website uses a small number of cookies. The table below lists each one, what it does, and how long it stays on your device.
| Cookie name | Type | Purpose | Duration |
|---|---|---|---|
cookie_consent |
Records whether you have acknowledged our cookie notice, so we do not show it on each visit. | 1 year | |
_ga |
Set by Google Analytics. Distinguishes unique users to help us understand how visitors use the site in aggregate. | 2 years | |
_ga_* |
Set by Google Analytics 4. Stores and counts page views for session-level measurement. | 2 years | |
_fbp |
Set by Facebook Pixel. Used to measure the effectiveness of our advertising on Facebook and Instagram. | 90 days | |
_uetsid |
Set by the Microsoft Advertising (Bing) pixel. Used to track website visit behaviour for advertising measurement. | 1 day | |
_uetvid |
Set by the Microsoft Advertising (Bing) pixel. Distinguishes returning visitors for advertising measurement. | 13 months |
3. Why we use these cookies
Functional cookies
The cookie_consent cookie is necessary to avoid repeatedly showing you the cookie notice. We consider this a legitimate use without requiring separate consent.
Analytics cookies
Google Analytics helps us understand which pages visitors find useful, where they arrive from, and how they move through the site. We use this information to improve the content and structure of the website. All data is aggregated and does not identify you personally. Analytics cookies are only placed with your consent.
Marketing cookies
Facebook Pixel and Microsoft Advertising (Bing) cookies allow us to measure whether our advertising on those platforms leads to visits or enquiries. We use this information to understand the reach of our advertising, not to build profiles of individual users. Marketing cookies are only placed with your consent.
4. Managing your cookie preferences
When you first visit our website, we will ask whether you are comfortable with analytics and marketing cookies. You can choose to accept or decline.
You can also manage cookies through your browser settings. Most browsers allow you to:
- View the cookies that are stored on your device
- Delete all cookies, or cookies from specific websites
- Block third-party cookies
- Block all cookies (though this may affect how some websites function)
Instructions for managing cookies can be found in your browser's help documentation. Common browsers include:
Declining analytics and marketing cookies will not affect your ability to use our website or to enquire about our programmes.
5. Third-party services
Our analytics and marketing cookies are set by third-party services: Google (Analytics), Meta (Facebook Pixel), and Microsoft (Bing Advertising). Each of these organisations has its own privacy policy governing how data collected through their cookies is handled:
We do not control the data these services collect through their cookies. You may opt out of their tracking independently through their respective opt-out tools.
6. Changes to this policy
We may update this cookie policy as our website or the tools we use change. The current version will always be available at this address. Material changes will be noted with an updated date at the top of this page.
7. Questions
If you have any questions about our use of cookies, please write to us at [email protected].
Alder House, Lorong Bayu, No. 22 Bayu Residences, 63000 Cyberjaya, Selangor, Malaysia.